Shipping and Delivery Policy

Shipping and Delivery Policy

At Mendera, we ensure timely and reliable delivery of your orders.

1. Shipping Timeframes

  • Orders are processed within 7 business days after confirmation.
  • Delivery timelines vary based on location:
    • Domestic Shipping: 6-7 business days
    • International Shipping: 9 business days

2. Shipping Charges

  • Shipping charges depend on location and order size.
  • Free shipping may apply for orders above [₹X amount].

3. Delivery Partners

We use reputed courier services to ensure safe and prompt delivery. Tracking details will be shared via email/SMS.

4. Delayed/Lost Shipments

  • If your order is delayed beyond the estimated timeframe, please contact us.
  • In case of lost shipments, we will either resend the order or process a refund.

5. Damaged or Incorrect Orders

  • If you receive a damaged product, notify us within 7 days with proof (photos/videos).
  • Replacement or refund options will be provided based on verification.

For any privacy concerns, contact us at [hellomendera@gmail.com/+91 9539734142].